First purchase offer: take 10% off shopwide. Use Code:10OFFNEW. Exclusion apply orders under $25.





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Free Shipping on Orders Over $10
A flat $5 shipping fee applies to orders under $10.
Provide free delivery service for most states in the United States
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
We strive to dispatch your order within the next business day, and upon shipment, you can anticipate receiving it within 3-5 business days. However, please note that we cannot guarantee the exact shipping timeline as it is solely controlled by our carrier and not within our direct control.






Yes. Each tumbler comes with a reusable straw and its own straw cleaning brush for easy daily cleaning.
Yes. The sliding cover effectively prevents leaks when fully closed, making it suitable for use in bags or cup holders.
Hand wash is recommended. Dishwashers and high-heat cycles may dull the coating or affect your printed design over time.
Yes. The sublimation tumbler uses a high-polymer coating, so photos and text come out bright, vivid and clear after pressing.
Yes. Each blank tumbler comes with a shrink wrap sleeve, so you can sublimate it in a convection oven as well as in a tumbler press.
We offer shipping within the United States and Canada, except for Alaska, Hawaii, APO/FPO addresses, and U.S. territories.
If you have any questions about your order or shipping, please email us at service@joyclubvip.com.
Be sure to include your order number so we can assist you faster.
30 Days Returns
Step 1:
Please email our customer service at service@joyclubvip.com to request the exchange/return.
Or submit after-sales application on the contact us page of the website to request exchange/return.
Step 2:
After receiving your return/return request, our customer service will send you the return/return instructions and return/return address via email. Please follow the instructions for returns/returns. We would be very grateful if you could provide us with photos of the returned item.
Step 3:
After receiving your package, you will receive a refund within one week or have processed the exchange order. After processing the refund or exchange, we will send it to you via email. FYI: If your original payment method is a credit card, it will take longer (may take 1 to 2 weeks, depending on which CC company) to process the bank's refund.
Please check the Refund Policy for detailed returns.
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