First purchase offer: take 10% off shopwide. Use Code:10OFFNEW. Exclusion apply orders under $25.
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Free Shipping On All Orders
Provide free delivery service for most states in the United States
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
We strive to dispatch your order within the next business day, and upon shipment, you can anticipate receiving it within 3-5 business days. However, please note that we cannot guarantee the exact shipping timeline as it is solely controlled by our carrier and not within our direct control.
Free Shipping on All Orders
We offer free shipping on all orders shipped within the United States and Canada, except for Alaska, Hawaii, APO/FPO addresses, and U.S. territories.
Shipping Regions & Fulfillment
Orders are fulfilled from different locations depending on the product type and shipping destination:
United States – Standard Collection
Processing Time: 1–2 business days
Shipping Time: 3–5 business days
Estimated Delivery: 3–7 business days total
Ships from U.S. warehouses on the East and West Coasts
Carriers include UPS, USPS, FedEx, or ground trucking
If your order contains items from multiple warehouses, you may receive separate tracking numbers.
Canada – Local Fulfillment
Orders shipped to Canadian addresses are fulfilled from our Canadian warehouse.
Delivery Time: 3–7 business days, similar to U.S. domestic shipments
Free shipping applies to all Canadian orders unless otherwise noted.
Global Studio Line
A. Designer Picks Collection
Limited batch production to ensure outstanding design and quality
Ships directly from our international design center
Estimated Delivery: 8–15 days (includes custom preparation and international shipping)
B. Custom Creations Collection
Made-to-order personalized tumblers
Production begins after payment confirmation
Estimated Delivery: 15–20 days (includes production and international shipping)
Rush shipping is not available for these items
Additional Information
Processing times may be longer during peak seasons such as holidays and promotional events.
Tracking numbers will be emailed once your order ships. If your order ships in multiple packages, you’ll receive multiple tracking numbers.
Need Assistance?
If you have any questions about your order or shipping, please email us at service@joyclubvip.com.
Be sure to include your order number so we can assist you faster.
30 Days Returns
Step 1:
Please email our customer service at service@joyclubvip.com to request the exchange/return.
Or submit after-sales application on the contact us page of the website to request exchange/return.
Step 2:
After receiving your return/return request, our customer service will send you the return/return instructions and return/return address via email. Please follow the instructions for returns/returns. We would be very grateful if you could provide us with photos of the returned item.
Step 3:
After receiving your package, you will receive a refund within one week or have processed the exchange order. After processing the refund or exchange, we will send it to you via email. FYI: If your original payment method is a credit card, it will take longer (may take 1 to 2 weeks, depending on which CC company) to process the bank's refund.
Please check the Refund Policy for detailed returns.
These tumblers blank stainless steel cups, sublimate very well, it was my first time and I think I did an excellent job on sublimating them. Make a very nice gift to give or receive. I made them for my sisters welcome gifts. and they loved them so very much. The quality is excellent, they're sturdy and durable, definitely worth the price.
Love these cups they are my best sellers when I sell them decorated with vinyl or diamonds. They hold temperatures perfectly and are so sturdy!
It is like a glass can, but in tumbler form. I like it. It sublimates well, but you can also use permanent vinyls stickers on it too.
It came with the straw and a gift box. You can use it as is or sublimate on it. I also like the size as it is perfect for me for my hot beverages. It can be used for cold beverage too, but I am using it for tea.
It is pricey for one cup, but I am sure if buying bulk it will be cheaper. The top fits well on it. It is not completely leak proof, but works well.
It is high quality. As I said, it looks like a glass can, but is an aluminum tumbler. I like the way it looks.
All in all, I think this is a great product. I like and recommend it.
The tumbler came well packaged and arrived in perfect condition. The surface is smooth and even and with a quick wipe-down, was ready for sublimation. I wrapped my design and used a heat shrink bag to secure it. I baked it in my sublimation oven on 150*C for 10 minutes. It sublimated beautifully. The colors are rich and vibrant. The next day I hand washed it and filled it with ice, popped the lid on, and let it sit overnight. In the morning, most of the ice remained, less than 1/4 cup of water drained out. The lid on this cup is a pressure fit, so its not really appropriate as a travel tumbler, but it is perfect for a drink sitting at my desk. I actually knocked it over yesterday and thankfully the lid stayed on and iced tea only came out of the straw. Emergency diverted! This tumbler is a good value.
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